Communication System

Hicom 150 E is a powerful communication system for small and medium size enterprises, complete with in-built support for all the requirements associated with an IP-based corporate network. In addition to high-convenience telephony it also supports a wide array of applications for e-business.

Hicom 150 E offers businesses numerous advantages:

• Enhanced customer service. The call center can handle inquiries, orders or requests for information faster, more efficiently, and more cost-effectively.
• Faster results. Phone and video conferencing speed up communication and help reduce travel costs. The electronic directory plus PC-assisted telephony streamline processes and raise employee productivity.
• Lower call charges. Hicom 150 Ealways switches calls via the least costly route, producing substantial savings on calls.
• Maximum convenience. Easy-to-use terminals reduce your employees' workload, and a choice of adapters extends functionality to meet various communication needs at individual workstations.
• Constant availability. The cordless system ensures that customers can always reach your employees throughout your company's site, helping you save on costly return calls.
• A wide choice of solutions. With specialty executive/secretary and team solutions, a well-equipped switchboard, and intelligent industry-specific solutions, Hicom 150 E is a high-performance system that covers an extensive range of requirements.

Features:

• Call center solution, including interactive voice response (IVR) system
• Wide range of user-friendly Optiset E system telephones
  
• Executive/secretary and team solutions

Benefits:

• Reduction of communication costs in small and medium-sized enterprises
• Call center increases customer loyalty, creating competitive advantages and turning customer potential into added value
  
• New solutions and applications streamline processes and enhance workflow to make your business more efficient and cost-effective, as well as boosting employee productivity